Hi. How can we help?

• Print & Embroidery Positions Available
• How Do I Add Different Logo’s On The Same Garment
• Where Do I Upload My Artwork
• I’m not sure what the garments will look like or their colour
• Quoting on small orders – how it works

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• How Do I Test Fit and Fabrics?
• Can I Get Free Samples?
• All-over Sublimation Print Samples
• Can I See a Sample at Your Offices?
• I’m not happy with my samples

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• Minimum Order Quantity
• Bespoke Manufacture
• Why we require artwork before quoting
• Printing Onto Coloured Garments
• All-Over Sublimation Printing – Only Onto Polyester Garments

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• Unsure On What Product You Want
• Are Other Products Available?
• All-Over Sublimation Printing – Only Onto Polyester Garments
• DTG Printing – Only Onto Cotton Garments
• Garments We Cannot Embroider

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• Manufactures labels
• Relabelling Legal Requirements
• Why We Don’t Offer Relabelling & Why You Should Use an Expert
• Startup Fashion Brand Relabelling Guide

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• Why we require artwork before quoting
• Will my design be the same as on screen?
• Why Colours Come Out Differently When Printed
• What Format Does Artwork Need To Be In
• Pantone Matching

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• When / How Do I Get A Digital Mockup?
• Can I Keep Making Design Changes?
• Why it’s not possible to get your mockups perfectly to scale
• Digital Mockup Accuracy & Artwork Placement
• Artwork Guide

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• How Our Price Match Promise Works
• Reasons Why We Can’t Match All Quotes/Suppliers

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• Discount On Bulk Purchases
• How Should I Put Regular Orders In?
• Meeting Delivery Deadlines
• Low Stock / Stock Outages

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• Why Is My Shipping So Expensive?
• How Can I Reduce My Shipping Costs?
• What are the Lead Times?
• My Order Hasn’t Arrived – Where Is It?
• Can I Collect From You Or Use My Own Courier?

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• Can I Visit Your Offices?
• Email Enquiries vs Phone Calls

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