We generally advise allowing 10-14 working days lead time for production; if you have a deadline, please let us know in your order notes (or inform your designated A.M. Custom Clothing designer, when they get in touch for your artwork files), so we can ensure it can be met.
Production only starts once an order has been paid for and you have approved your Production Sheet/Digital Mockup (these are created once your order is made). Please note the Production Sheet/Digital Mockup can take 1-2 days to produce; please account for this time.
Please find approximate lead times for each of our processes below.
Printing & Embroidery – 10-12 working days
Bespoke Manufacture – 4-8 weeks
Garment Finishing (if your order needs swing tags or bagging) – 12-14 working days
Blank Garments – 3-5 working days (may be longer dependent upon stock levels and range of choice)
Express options are sometimes available depending on current capacity. Please ask if express delivery is required.
The fastest way to place an order is via our Online Shop. Orders placed in the Online Shop are generally processed significantly faster, than manually processed orders, as we get all of your order information faster and in one go. This also avoids having to wait on quotes or invoices.
Please note, we cannot reserve production slots or stock until your order is paid for and your Production Sheet/Digital Mockup has been approved. As a wholesale supplier we sell in large volumes so stock outs can happen. Restocks normally occur regularly, however, we suggest allocating extra time to cater for this if adhering to a strict deadline, or specific quantities.
Account managers do not have full access to the production schedule, and therefore can only provide an estimated lead time, until the order is placed/approved.
Please note we cannot be held accountable for any delays due to artwork not being in the correct format. Any delays due to artwork not being provided is the client’s responsibility. You’ll find our artwork guide here.
Lead times are based on shipping to a UK address. International deliveries may take longer.
Lead times can vary depending on:
– The size of your order
– The type of products you have ordered
– The volume of orders we currently have
If you have any concerns about meeting your deadline, please get in touch.