What are the Lead Times?

Lead times vary depending on:

– The size of your order
– The type of products you have ordered
– The amount of printing you need and the print method
– The volume of orders we currently have

We generally advise allowing 10-14 working days lead time for production; if your required deadline is sooner than this, please let your account manager know, so we are able to ensure we can meet your deadline. Please ensure you are aware of the final cut off date in which everything needs to be confirmed by, to ensure you do not miss this. Getting us everything in time for the cut off date is the responsibility of you the client.

Production only starts once an invoice and Production Sheet/Digital Mockup are approved. Please note the Production Sheet/Digital Mockup can take 1-2 days to produce; please account for this time. Where relabelling or bespoke manufacture are required lead times may be longer.

Please find approximate lead times for each of our processes below.

Screen Printing On Standard Products – 7-10 working days
DTG Printing – 7-10 working days
Vinyl / Digital Transfers Printing – 7-10 working days
Embroidery Printing – 10-12 working days
Sublimation Printing – 10-12 working days
Sublimation Sports Wear – 4-6 weeks
Bespoke Manufacture – 4-8 weeks
Relabelling – 12-14 working days
Garment Finishing – 12-14 working days
Garment Customisation – Dependent upon requirements

Express options (2-5 day turnaround) are sometimes available across print methods. Please ask if express delivery is required

We can sometimes produce orders faster; however if a fast turnaround is required please ensure your account manager provides you with a final cut off date, and all they need by this date. It is your responsibility to provide everything to the account manager before the final cut off date.

Please note, account managers cannot book an order in with the production team until a full order has been approved. Approval includes full payment of the invoice, alongside approval of Production Sheets/Digital Mockups.

Any delays due to artwork not being provided are not the responsibility of your account manager. Ensuring all artwork is sent over is the client’s responsibility.

Account managers do not have full access to the production schedule, and therefore can only provide an estimated lead time, until the order is placed/approved. Stock is not reserved until an invoice is paid and a Production Sheet is approved. We cannot guarantee the selected products are available until payment and approval. As a wholesale supplier we sell in large volumes so stock outs can happen. Restocks normally occur regularly, however, we suggest allocating extra time to cater for this if adhering to a tight deadline, or specific quantities.

In order to meet your deadline we need the following:
– Vector artwork or artwork in the appropriate format suggested by your account manager. (any delays your fault
– Details on garment styles, sizes, colours and quantities required.
– Details on the customisation position, colour and size.
– Your required delivery date and address
– Production Sheets / Digital Mockups must be approved before an order will be put into production.
– If you do not provide approval on an order it will not go into production.

If we are not provided with all of the information required for your order (see above); we cannot be held responsible for delays. Please note we cannot be held accountable for any delays due to artwork not being in the correct format.

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