It’s great to hear you’re looking to take the first steps into the world of running a fashion business. It’s an exciting time, so you likely have a lot of questions. We’ve worked with a lot of people in your position before, so we’ve answered some of the frequently asked…
We operate using a Just In Time (JIT) production model. This model was pioneered by large Japanese manufacturers and remains one of the most effective ways to meet demand while reducing delays and our environmental footprint. Because of these reasons, it’s used right across the print industry. JIT for us, means that the majority of our…
If done right, and using the best machinery, DTG printing can be very durable. The image below on the left was taken straight after the T-shirt was printed. The image on the right is a photo of the same T-shirt taken over a year later (after being worn and washed…
While we do everything we can to ensure every product arrives in pristine condition, including rigorous quality control, in some rare cases you may find small marks on your products. Read on for more information. As a sustainable company, we try to avoid the use of plastic where possible and our…
Can you deliver products to the EU? Yes, we can! Whether you’re based in the EU, or simply need products shipping to your EU based staff or customers, we can help. Will I have to pay a customs fee or an import tax on products shipped to the EU?…
What is the production queue? Despite having the capacity to print & embroider over 5000+ garments a day, we’re fortunate to be one of the UK’s leading suppliers, to some of the biggest and best brands. This means we typically have a lot of orders being produced at any given…
What is the quality of your products like? The word ‘quality’ is somewhat subjective. Some may feel that a supersoft organic t-shirt is the best quality, others may think a heavy weight thick custom t-shirt is good quality and someone else may feel a lightweight but durable t-shirt is good…
Our head office is in Chester. However, we have facilities across the UK, including London, Manchester, Glasgow & Wales. We serve customers in the UK, Europe and internationally, so no matter where you are, we’re able to help.
In order to proceed with an order we need you to provide the following: 1) Send over the final design in vector format (AI, EPS) along with: – Dimensions – Placement – Pantone references – If you don’t have your artwork in vector format just let us know 2) Confirm…
So you’ve read our help centre article “Why We Don’t Offer Relabelling & Why You Should Use an Expert“, and have decided printing your logo into the neck (or externally to the nape for optimal brand exposure) is the best option for you. However, you’re wanting a product that doesn’t have…