• Quoting on small orders – how it works

    Before our Online Shop we had to implement a minimum order of 25 products across the board; because it simply wasn’t economical to quote, produce and manage orders of less than this, while keeping our prices as low as they are. We tried it, and it didn’t work. Our Online…

  • Can I Supply My Own Garments

    Unfortunately we do not accept customers own garments. We only allow the customisation of products purchased through us. The only exception to this is with trade customers (print / embroidery companies) & established brands. The main reason for this is to make sure that any garments we decorate are suitable…

  • Transparency in DTG files

    “Transparent” is where the opacity is lower than 100%. Transparent files can cause issues when printing. When printing unfortunately we are unable to print ‘transparencies’ onto coloured garments.  No printer can print transparent colours because all inks/dyes are concentrated pigments as opposed to diluted pigments. In turn this means the…

  • Sublimation Printing – Sleeve Design

    Our dye sublimation t-shirts are constructed, and then generally printed on flat print beds post construction. This means that the design on the sleeves needs to be the same as the design on the body; with the design on the body flowing onto the sleeves. Lets say we start with…

  • Production Queue

    You’ll may sometimes hear our team talk about a ‘production queue’ or ‘print queue’, which for those of you not in the print industry, likely doesn’t mean much. The production queue is the number of print/embroidery jobs scheduled into the production schedule. We run a continuous schedule so for the…

  • My print or embroidery isn’t perfectly positioned

    There will always be a degree of variance with printed & embroidered clothing, this is due to a number of factors which are outlined below: Clothing products are rarely perfectly symmetrical –  Clothes are still made & sewn together by humans, as a result they’re almost never perfectly symmetrical.  Due…

  • I’m not sure what the garments will look like or their colour

    If you are unsure on what the garments will look like or the colour, please get in touch with our team. We can then help you in making the right choice; in most cases this will be a case of providing you with product visuals of the garment in your required…

  • What Print Method Will Be Used On My Order?

    With the widest range of print methods available in the UK, we have something for orders of all sizes. Our expert team will generally choose the most suitable print method for your logo or design, dependent upon your artwork & quantity requirements. However, in some cases you may require a…

  • Print Methods Used on Samples Vs Bulk Orders

    The print method chosen for your order is based on a number of variables, including your artwork & quantity requirements. Due to this we cannot guarantee the same print method will be used on a small order as a large, with the same artwork. If printing onto polyester garments, we’d…