All products from our Manufacturing Partner ‘Neutral’ have ‘Neutral’ branding printed in the neck area (they’re manufactured like this). Unless you’re buying in large quantities (1000+) this cannot be removed. Despite this you can still add your own woven product labels in addition to the ‘Neutral’ branding. While some of…
Unfortunately we do not hold stock at our offices for customers to see; this is due to a variety of reasons, but the main ones are as follows: – We have access to thousands of products, each with many variations (eg colours/sizes); thereby making the holding of stock unpractical. –…
Our sales team are always happy to discuss your needs on the phone. However it may be more suitable for them to help you by email. This is especially the case when discussing prices, as your account manager will have to calculate prices, and draw comparisons between different garments and…
Unfortunately it is not possible for clients to visit our offices. We have many, many customers, and a lot of ask to visit or drop things off – as I’m sure you can appreciate, if we started saying yes, we’d be spending all of our time looking after visitors, and…
The fastest way to make regular orders is through our Online Shop. If you’re not able to order through the website and require a quote or invoice we suggest requesting an order sheet off of us. This makes the process of ordering regularly easier for you as you’ll know exactly…
When making bulk purchases in most cases as a result of economies of scale your price per unit will drop. If using our Online Shop, our system will automatically calculate the best price for you when you enter your quantity and customisation requirements.
Unfortunately we’re not able to match or beat some competing quotes. While we believe we offer great value, sometimes competitors are able to price lower than us, this can be a result of a few of the following factors: – All of our employees are paid fairly and we are an…
What is required from the customer and how does it work? The A.M. Price Match Promise is our promise to attempt to match any genuine like for like quote. To do this, we need the following from you: – The price of the quote you have received before VAT is…
Unfortunately, we only accept returns by post. This is our standard policy, as we get a lot of customers asking to visit or drop things off – as I’m sure you can appreciate, if we started saying yes, we’d be spending less time on making products and more time trying…
No, unfortunately for insurance and liability purposes we don’t allow collection from our facilities. This ensures we have are able to maintain complete control over our supply chain and helps avoid errors outside of our control.