{"id":91,"date":"2017-04-17T16:51:26","date_gmt":"2017-04-17T16:51:26","guid":{"rendered":"https:\/\/support.amcustomclothing.co.uk\/?post_type=ht_kb&#038;p=91"},"modified":"2017-05-02T18:13:19","modified_gmt":"2017-05-02T18:13:19","slug":"my-order-hasnt-arrived-where-is-it","status":"publish","type":"ht_kb","link":"https:\/\/support.amcustomclothing.co.uk\/index.php\/knowledge-base\/my-order-hasnt-arrived-where-is-it\/","title":{"rendered":"My Order Hasn\u2019t Arrived &#8211; Where Is It?"},"content":{"rendered":"<p>We&#8217;re really sorry your order doesn\u2019t appear to have arrived on time. <\/p>\n<p>There are a few procedures we recommend before we investigate the missing order further.<br \/>\nThese are as follows:<br \/>\n&#8211; Check your offices internal mail, or neighbouring buildings to ensure your delivery has not ended up with the wrong person.<br \/>\n&#8211; Ensure your parcel has not been moved by someone else in your building.<br \/>\n&#8211; Ensure you have not missed the delivery, and been left a note with a re-delivery\/collection options.<br \/>\n&#8211; Check that you have the correct delivery date, as specified on your invoice.<\/p>\n<p>Please also bear in mind if being delivered by a courier, unless specified otherwise your order may be delivered later in the day, so please allow for this. <\/p>\n<p>If you are still unable to track down your order following these procedures, let us know and we\u2019ll look into this further. <\/p>\n<p>To ensure your order is looked into as quickly as possible please email us with your order details and invoice number. Please email these details as opposed to calling; we are unable to provide tracking details over the phone and our customer service team will be able to deal with your enquiry faster via email.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We&#8217;re really sorry your order doesn\u2019t appear to have arrived on time. There are a few procedures we recommend before we investigate the missing order further. These are as follows: &#8211; Check your offices internal mail, or neighbouring buildings to ensure your delivery has not ended up with the wrong&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":""},"ht-kb-category":[71],"ht-kb-tag":[81,80,82,79],"class_list":["post-91","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-shipping","ht_kb_tag-courier","ht_kb_tag-delivery-late","ht_kb_tag-delivery-tracking","ht_kb_tag-missing-delivery"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>My Order Hasn\u2019t Arrived - Where Is It? - A.M. Custom Clothing Help Centre<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/support.amcustomclothing.co.uk\/index.php\/knowledge-base\/my-order-hasnt-arrived-where-is-it\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"My Order Hasn\u2019t Arrived - Where Is It? - A.M. Custom Clothing Help Centre\" \/>\n<meta property=\"og:description\" content=\"We&#8217;re really sorry your order doesn\u2019t appear to have arrived on time. There are a few procedures we recommend before we investigate the missing order further. These are as follows: &#8211; Check your offices internal mail, or neighbouring buildings to ensure your delivery has not ended up with the wrong...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/support.amcustomclothing.co.uk\/index.php\/knowledge-base\/my-order-hasnt-arrived-where-is-it\/\" \/>\n<meta property=\"og:site_name\" content=\"A.M. Custom Clothing Help Centre\" \/>\n<meta property=\"article:modified_time\" content=\"2017-05-02T18:13:19+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/support.amcustomclothing.co.uk\/index.php\/knowledge-base\/my-order-hasnt-arrived-where-is-it\/\",\"url\":\"https:\/\/support.amcustomclothing.co.uk\/index.php\/knowledge-base\/my-order-hasnt-arrived-where-is-it\/\",\"name\":\"My Order Hasn\u2019t Arrived - Where Is It? - A.M. Custom Clothing Help Centre\",\"isPartOf\":{\"@id\":\"https:\/\/support.amcustomclothing.co.uk\/#website\"},\"datePublished\":\"2017-04-17T16:51:26+00:00\",\"dateModified\":\"2017-05-02T18:13:19+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/support.amcustomclothing.co.uk\/index.php\/knowledge-base\/my-order-hasnt-arrived-where-is-it\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/support.amcustomclothing.co.uk\/index.php\/knowledge-base\/my-order-hasnt-arrived-where-is-it\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/support.amcustomclothing.co.uk\/index.php\/knowledge-base\/my-order-hasnt-arrived-where-is-it\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/support.amcustomclothing.co.uk\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"My Order Hasn\u2019t Arrived &#8211; Where Is It?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/support.amcustomclothing.co.uk\/#website\",\"url\":\"https:\/\/support.amcustomclothing.co.uk\/\",\"name\":\"A.M. Custom Clothing Help Centre\",\"description\":\"Quick, easy self service support\",\"publisher\":{\"@id\":\"https:\/\/support.amcustomclothing.co.uk\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/support.amcustomclothing.co.uk\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/support.amcustomclothing.co.uk\/#organization\",\"name\":\"A.M. Custom Clothing\",\"url\":\"https:\/\/support.amcustomclothing.co.uk\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/support.amcustomclothing.co.uk\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/support.amcustomclothing.co.uk\/wp-content\/uploads\/2022\/10\/AM-Custom-Clothing-FC.png\",\"contentUrl\":\"https:\/\/support.amcustomclothing.co.uk\/wp-content\/uploads\/2022\/10\/AM-Custom-Clothing-FC.png\",\"width\":170,\"height\":170,\"caption\":\"A.M. Custom Clothing\"},\"image\":{\"@id\":\"https:\/\/support.amcustomclothing.co.uk\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"My Order Hasn\u2019t Arrived - Where Is It? - A.M. Custom Clothing Help Centre","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/support.amcustomclothing.co.uk\/index.php\/knowledge-base\/my-order-hasnt-arrived-where-is-it\/","og_locale":"en_US","og_type":"article","og_title":"My Order Hasn\u2019t Arrived - Where Is It? - A.M. Custom Clothing Help Centre","og_description":"We&#8217;re really sorry your order doesn\u2019t appear to have arrived on time. There are a few procedures we recommend before we investigate the missing order further. These are as follows: &#8211; Check your offices internal mail, or neighbouring buildings to ensure your delivery has not ended up with the wrong...","og_url":"https:\/\/support.amcustomclothing.co.uk\/index.php\/knowledge-base\/my-order-hasnt-arrived-where-is-it\/","og_site_name":"A.M. Custom Clothing Help Centre","article_modified_time":"2017-05-02T18:13:19+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/support.amcustomclothing.co.uk\/index.php\/knowledge-base\/my-order-hasnt-arrived-where-is-it\/","url":"https:\/\/support.amcustomclothing.co.uk\/index.php\/knowledge-base\/my-order-hasnt-arrived-where-is-it\/","name":"My Order Hasn\u2019t Arrived - Where Is It? - A.M. Custom Clothing Help Centre","isPartOf":{"@id":"https:\/\/support.amcustomclothing.co.uk\/#website"},"datePublished":"2017-04-17T16:51:26+00:00","dateModified":"2017-05-02T18:13:19+00:00","breadcrumb":{"@id":"https:\/\/support.amcustomclothing.co.uk\/index.php\/knowledge-base\/my-order-hasnt-arrived-where-is-it\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/support.amcustomclothing.co.uk\/index.php\/knowledge-base\/my-order-hasnt-arrived-where-is-it\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/support.amcustomclothing.co.uk\/index.php\/knowledge-base\/my-order-hasnt-arrived-where-is-it\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/support.amcustomclothing.co.uk\/"},{"@type":"ListItem","position":2,"name":"My Order Hasn\u2019t Arrived &#8211; Where Is It?"}]},{"@type":"WebSite","@id":"https:\/\/support.amcustomclothing.co.uk\/#website","url":"https:\/\/support.amcustomclothing.co.uk\/","name":"A.M. Custom Clothing Help Centre","description":"Quick, easy self service support","publisher":{"@id":"https:\/\/support.amcustomclothing.co.uk\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/support.amcustomclothing.co.uk\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/support.amcustomclothing.co.uk\/#organization","name":"A.M. Custom Clothing","url":"https:\/\/support.amcustomclothing.co.uk\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/support.amcustomclothing.co.uk\/#\/schema\/logo\/image\/","url":"https:\/\/support.amcustomclothing.co.uk\/wp-content\/uploads\/2022\/10\/AM-Custom-Clothing-FC.png","contentUrl":"https:\/\/support.amcustomclothing.co.uk\/wp-content\/uploads\/2022\/10\/AM-Custom-Clothing-FC.png","width":170,"height":170,"caption":"A.M. Custom Clothing"},"image":{"@id":"https:\/\/support.amcustomclothing.co.uk\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/support.amcustomclothing.co.uk\/index.php\/wp-json\/wp\/v2\/ht-kb\/91","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.amcustomclothing.co.uk\/index.php\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/support.amcustomclothing.co.uk\/index.php\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/support.amcustomclothing.co.uk\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/support.amcustomclothing.co.uk\/index.php\/wp-json\/wp\/v2\/comments?post=91"}],"version-history":[{"count":5,"href":"https:\/\/support.amcustomclothing.co.uk\/index.php\/wp-json\/wp\/v2\/ht-kb\/91\/revisions"}],"predecessor-version":[{"id":132,"href":"https:\/\/support.amcustomclothing.co.uk\/index.php\/wp-json\/wp\/v2\/ht-kb\/91\/revisions\/132"}],"wp:attachment":[{"href":"https:\/\/support.amcustomclothing.co.uk\/index.php\/wp-json\/wp\/v2\/media?parent=91"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/support.amcustomclothing.co.uk\/index.php\/wp-json\/wp\/v2\/ht-kb-category?post=91"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/support.amcustomclothing.co.uk\/index.php\/wp-json\/wp\/v2\/ht-kb-tag?post=91"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}