{"id":89,"date":"2017-04-17T16:46:58","date_gmt":"2017-04-17T16:46:58","guid":{"rendered":"https:\/\/support.amcustomclothing.co.uk\/?post_type=ht_kb&p=89"},"modified":"2025-06-06T15:58:44","modified_gmt":"2025-06-06T15:58:44","slug":"what-are-the-lead-times","status":"publish","type":"ht_kb","link":"https:\/\/support.amcustomclothing.co.uk\/index.php\/knowledge-base\/what-are-the-lead-times\/","title":{"rendered":"Delivery Times (Lead Times) and Returns Policy"},"content":{"rendered":"\n
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Use the links below to get to the information you need fast:<\/h2>\n\n\n\n

1) Delivery times<\/a><\/p>\n\n\n\n

2) Order tracking<\/a><\/p>\n\n\n\n

3) Returns policy<\/a><\/p>\n\n\n\n

4) Frequently asked questions<\/a><\/p>\n<\/div><\/div>\n\n\n\n

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Delivery Times<\/mark><\/h1>\n\n\n\n

Please find approximate lead times for each of our processes below. <\/span><\/p>\n\n\n\n

Our shipping estimates include the time taken for our print and design team to carefully review, print, and prepare your order before dispatch.<\/p>\n\n\n\n\n \n \n \n \n \n \n \n \n \n \n \n
Product Type<\/th>\n Shipping Option<\/th>\n Delivery Time<\/th>\n <\/tr>\n <\/thead>\n
Blank Garments<\/td>\n Standard Shipping<\/td>\n 3-5 working days* (Fairtrade garments: 7-10 working days**)<\/td>\n <\/tr>\n
No Rush Sustainable Shipping<\/td>\n 5-7 working days* (Fairtrade garments: 10-12 working days**)<\/td>\n <\/tr>\n
Printed Garments<\/td>\n Standard Shipping<\/td>\n 10-12 working days* (Fairtrade garments: 14-21 working days**)<\/td>\n <\/tr>\n
No Rush Sustainable Shipping<\/td>\n 14-21 working days<\/td>\n <\/tr>\n
Rush Order Shipping<\/td>\n \n Expedited delivery \u2013 specify your deadline in the notes section. \n Subject to availability, we’ll contact you if needed.\n <\/td>\n <\/tr>\n
Embroidered Garments<\/td>\n Standard Shipping<\/td>\n 12-14 working days* (Fairtrade garments: 14-21 working days**)<\/td>\n <\/tr>\n
No Rush Sustainable Shipping<\/td>\n 14-21 working days<\/td>\n <\/tr>\n
Rush Order Shipping<\/td>\n \n Expedited delivery \u2013 specify your deadline in the notes section. \n \n <\/td>\n <\/tr>\n <\/tbody>\n<\/table>\n

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Please allow 14-21 working days if placing a large bulk order.<\/strong><\/p>\n\n\n\n

Lead times are based on shipping to a UK address. International deliveries may take longer.<\/strong><\/span><\/p>\n\n\n\n

*Our courier will send tracking details on the day of dispatch. Lead times are approximate and subject to change depending on stock availability. Most small custom-printed orders are fulfilled in 8 working days or less.
**Fairtrade garments are those specifically marked as Fairtrade in their title and usually have a product code beginning with O. If you’re unsure and are concerned about lead times, contact us and we’ll be happy to clarify your options.<\/em><\/p>\n\n\n\n

Rush Order Shipping – Addtional Information<\/h2>\n\n\n\n

Please get in touch for express delivery. Or if ordering online click the \u2018Rush Order\u2019<\/strong> shipping option at the checkout. Rush delivery is subject to availability and may be extended or temporarily unavailable during busy periods. If rush delivery is affected, you will see the current delivery options presented at checkout.<\/p>\n\n\n\n

All-Over Sublimation Sportswear & Garment Finishing<\/h2>\n\n\n\n

Sublimation sportswear (sportswear with all-over print coverage) has a lead time of 4-8 weeks, while garment finishing services (such as relabeling) typically require 4-6 weeks. This is not applicable for online shop orders.<\/strong><\/p>\n\n\n\n

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Order Tracking<\/mark><\/h1>\n\n\n\n

You can track the due date for your order on our tracking page here<\/a><\/strong>.<\/p>\n\n\n\n<\/section>\n\n\n\n

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Returns Policy<\/mark><\/h1>\n\n\n\n

We take great pride in the quality of our work and want you to be absolutely delighted with your purchase.
If for any reason your order doesn\u2019t meet your expectations, please get in touch with us. We\u2019re committed to making things right and ensuring you\u2019re happy with your order. You’ll find our full returns policy here<\/a><\/strong>.<\/p>\n\n\n\n

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Frequently Asked Questions<\/mark><\/h1>\n\n\n\n

Why do you not offer next-day delivery?<\/strong><\/h3>\n\n\n\n

Our lead times reflect our commitment to delivering high-quality, sustainable, and fairly managed production:<\/p>\n\n\n\n