{"id":60,"date":"2017-04-17T15:38:00","date_gmt":"2017-04-17T15:38:00","guid":{"rendered":"https:\/\/support.amcustomclothing.co.uk\/?post_type=ht_kb&#038;p=60"},"modified":"2024-11-07T10:40:30","modified_gmt":"2024-11-07T10:40:30","slug":"can-i-get-free-samples","status":"publish","type":"ht_kb","link":"https:\/\/support.amcustomclothing.co.uk\/index.php\/knowledge-base\/can-i-get-free-samples\/","title":{"rendered":"Can I Get Free Samples?"},"content":{"rendered":"<h3>We&#8217;re proud of our products and confident you&#8217;ll love them. Due to high demand, providing bespoke free samples to everyone would affect our ability to fulfill bulk orders. Here&#8217;s how we handle sample requests fairly:<b><br \/>\n<\/b><\/h3>\n<h2><\/h2>\n<h2><span style=\"color: #fd9727;\"><b>If your bulk order will be LESS than 50 products<\/b><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">If you don&#8217;t have a specific print process required you can purchase single printed or embroidered items directly from our <\/span><a href=\"https:\/\/store.amcustomclothing.co.uk\/\" data-gener8=\"tracked\"><b>online shop<\/b><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<ul>\n<li>Embroidery designs over 120x120mm\u00a0<span style=\"font-weight: 400;\">(think large back embroideries etc)\u00a0\u00a0<\/span>require a minimum of 10 products; smaller embroidery areas have no minimum.<\/li>\n<li>If you\u2019re happy with your single unit sample, just let us know in the notes for your full order, so we can ensure the same process is used. If you don\u2019t inform us, a different print method may be used\u00a0 (any requested print method will need to be approved by our team \u2013 if you do not get approval a different print method may be used).<\/li>\n<li><span style=\"font-weight: 400;\">All orders are checked by our expert print team to ensure your order and artwork are print-ready.\u00a0<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">If you need additional product images or information to help you make a decision on the right product, just get in touch.\u00a0<\/span><span style=\"font-weight: 400;\">If you\u2019re worried about the quality of our production feel free to have a look at some case studies of previous work <\/span><a href=\"http:\/\/amcustomclothing.co.uk\/our-clients\/case-studies\/\" data-gener8=\"tracked\"><b>here<\/b><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"color: #fd9727;\"><b>If your bulk order will be MORE than 50 products<\/b><\/span><\/h2>\n<p>For orders of more than 50 products please get in touch with our team, so we can assess the best print method for your bulk order and ensure you receive a suitable sample product to match this process.<\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"color: #fd9727;\"><b>Need a specific print method?<\/b><\/span><\/h2>\n<h3><strong>Screen printing samples: <\/strong><\/h3>\n<p>Due to the nature of screen printing, it&#8217;s not typically possible or economical to purchase a bespoke sample. However, you can purchase a pre-printed screen print sample from our <strong><a href=\"https:\/\/store.amcustomclothing.co.uk\/shop\/view_product\/22753791\/Screen-Print-Sample\">online shop here<\/a><\/strong>, to test our print quality.<\/p>\n<h3><strong>DTG, DTF, &amp; Embroidery samples:<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">We have no minimum order for these processes and you can order directly from our <\/span><a href=\"https:\/\/store.amcustomclothing.co.uk\/\" data-gener8=\"tracked\"><b>online shop<\/b><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h3><strong>All-over dye sublimation printing samples:<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">For all-over t-shirt printing, please get in touch for our guide, and price list for this. All-Over printed products cannot be purchased through our website.<\/span><\/p>\n<p><strong>If you\u2019re after a specific print method not mentioned here, please <a href=\"https:\/\/www.amcustomclothing.co.uk\/contact\/\">get in touch<\/a>.<\/strong><\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"color: #fd9727;\"><b>If you need to test the sizes of garments<\/b><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">All of our garments come with size guides (most of which are in the product description on our Online Shop), or can be provided upon request. <\/span>We advise using the manufacturers size guides, as opposed to purchasing a product in every size.<span style=\"font-weight: 400;\"> Or purchasing one product to see how the size comes up.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"color: #fd9727;\"><strong>Can I return samples or get a refund?<\/strong><\/span><\/h2>\n<p>Due to the wholesale, custom nature of our business we cannot provide refunds or returns for samples, however, we can provide \u00a350 of credit for samples against every \u00a3500 spent on your bulk order (up to a maximum of \u00a3150 of credit).<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We&#8217;re proud of our products and confident you&#8217;ll love them. Due to high demand, providing bespoke free samples to everyone would affect our ability to fulfill bulk orders. Here&#8217;s how we handle sample requests fairly: If your bulk order will be LESS than 50 products If you don&#8217;t have a&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"footnotes":""},"ht-kb-category":[51],"ht-kb-tag":[53,52,26,44],"class_list":["post-60","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-samples-testing","ht_kb_tag-case-studies","ht_kb_tag-gallery","ht_kb_tag-printing","ht_kb_tag-samples"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Can I Get Free Samples? - A.M. 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